To transfer your data, you must first register an ID and password (6 characters or more) to your account.
We recommend registering your account in advance before playing Pocket Twin, as this helps prevent data loss in the event of a device change or device failure.

【Important!】 If you plan to transfer your data, do not delete your account under any circumstances.
If you delete your account, all data will be reset, and your account cannot be restored nor can any items be transferred in any case, so please exercise extreme caution.
※ When changing devices from iOS to Android or from Android to iOS, Happy and Twinkle cannot be transferred because the app stores are different. For more details, please refer to ◆ Important Notes on Data Transfer ◆ on this page.

▼ How to register your ID and password

When you enter your ID and password under [Settings > Account] and tap the Confirm button, your ID and password will be registered for data transfer.

Please make sure to manage this information carefully so that you do not forget it.
※ You cannot register the same word for both your ID and password. Please enter a different value for each when registering.

※ You can check the password you entered by tapping the “eye” icon in the password field.
If you choose to save your registration details as a screenshot, please tap the “eye” icon so that the password is visible before capturing the screen.

▼ How to log in on a new device

1. Install Pocket Twin on the device to which you want to transfer your data.

2. Launch Pocket Twin and tap the Login button.

3. On the login screen, enter the ID and password you registered on your previous device, then tap the Confirm button.
※ You can check the password you entered by tapping the “eye” icon in the password field.

4.If you are taken to the Cocorium screen, your data transfer has been completed successfully.

◆ Important notes on data transfer ◆

★ Regarding Happy & Twinkle

Pocket Twin is available in both an "App Store" version and a "Google Play" version, and Happy & Twinkle are managed separately by store, so they can only be transferred when you move your data between devices using the same OS.

   Example 1)

   When you want to transfer data from an iOS device (such as iPhone) to an Android device (such as Galaxy)
   ⇒ Happy & Twinkle cannot be transferred.

   Example 2)

   When you want to transfer data from an iPhone 8 to an iPhone X
   ⇒ Because this is a transfer between devices using the same OS (iOS), Happy & Twinkle can be transferred.

[Caution]  
Please do not switch devices between the same OS (such as iOS to iOS) while leaving Happy or Twinkle in your Gift Box.
If issues occur under these circumstances, it may be difficult for us to provide support, so please take care when changing devices.

★ Other items, Gacha Tickets, Shopping Bonuses, etc.

Aside from Happy and Twinkle as described above, other items such as your belongings, Gacha Tickets, and Shopping Bonuses can be transferred even when moving your data to a different OS.