While using Twin Tales, if the screen freezes during data loading and the app closes, the following causes are possible:

· Your device is under a network restriction
· Your device does not have enough memory

<If your device is under a network restriction>

If your device is under a network restriction, you may not be able to use Twin Tales normally.
Please check with your mobile carrier (the company you have your contract with) to see if any data restrictions are in place.

<If your device does not have enough memory>

You can check the recommended devices for using Twin Tales under “Supported Devices and OS Versions".


If your device runs out of memory while using Twin Tales, data may not load properly and the app may close.
If the app does not run stably, please try restarting the app or rebooting your OS again.