If you cannot purchase paid items sold in the app due to cancellations or errors, please check the following:

· Restrictions

· Payment information
Credit card or carrier billing limits and usage restrictions
Insufficient balance on iTunes Cards or Google Play Cards

· Billing amount
If a certain amount is billed within a short period, you may see a message such as “Your purchase could not be completed. For more information, contact iTunes Support, and you may be unable to make additional purchases.
In this case, you must contact iTunes Support as indicated and ask them to lift the restriction.

· Close all open apps, restart only Twin Tales, and try again.
· Also test whether purchases in other apps work normally. (You can check up to the confirmation popup without completing an actual purchase.)

※ If the confirmation popup appears just before purchase, it is working normally.

If you also cannot purchase in other apps, the cause may be related to Restrictions or Payment Information.
In that case, please contact your credit card company or mobile carrier.